Great Tour Experiences Pty Ltd ACN 22 632 522 331 we respect your privacy, and this policy sets out how we collect, use, store, disclose and otherwise treat your personal information as required by the Australian Privacy Principles (“APPs”) set out in the Privacy Act 1988 (Cth) (“Privacy Act”). We collect your personal information for the primary purpose of providing travel services to you.

In providing us with your personal information, you agree that this Privacy Policy will apply to how we handle your personal information, and you consent to us collecting, using and disclosing your personal information as outlined in this Privacy Policy. If you do not agree to the privacy practices outlined in this Privacy Policy, you must not provide us with your personal information. However, this may affect the services that we can provide to you.

1. Collection of your personal information

The personal information collected, held, used and disclosed by us is collected from you either directly,

We only collect personal information that is necessary to assist us in providing the services you request. The types of personal information we collect from you depend on your individual circumstances and the kind of service you request. For example, when you ask us to make your travel arrangements, we collect personal information such as:

(a) title (gender); (b) name; (c) date of birth; (d) address; (e) email address; (f) postcode; (g) nationality;

2. Use of your personal information

We collect your personal information for the primary purpose of providing travel-related services, including:

(a) to make bookings with travel service providers, such as airlines, hotels and tours, on your behalf; (b) to fulfil administrative functions associated with your purchase order, such as billing; (c) to correspond with you concerning the travel services, you have requested; (d) to provide you with promotional and marketing materials that may be of interest to you; (e) using the IP address of visitors to our website to help diagnose our server problems, administer our website and for statistical purposes.

We will not sell our client database to third parties. We will only use your personal information for the purpose for which it was provided or a related secondary purpose unless you agree otherwise or the use and disclosure are permitted under the Privacy Act.

Complaints

If you have a complaint about how we have dealt with your personal information, or if there has been a breach of the Australian Privacy Principles, please contact us directly using the details set out below. We will respond to your complaint within a reasonable time.